Returns & Exchanges
At Vinyl, we want you to be completely satisfied with your purchase. If your record isn't hitting the right note, you can return or exchange any item within 30 days of delivery.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully place the vinyl records in their original protective packaging and anti-static sleeves to ensure they are not damaged during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items for quality and condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing